Cloud PC/Disk
Please go to the Cloud Disk site on the Local PC. 1. Please check the Cloud Disk owner and get him to add new users on the user list. For example, go ...
Mon, 6 Nov, 2023 at 4:37 PM
Cloud PC runs on Azure servers, not locally on physical hardware. Below are some common problems and their solution: Slower video streaming speeds (e...
Thu, 13 Jun, 2024 at 1:46 PM
When advising users upgrade or reinstall the Cloud. we need to ensure the applications, systems and reports they run are compatible with newer version of Ex...
Fri, 25 Oct, 2024 at 3:50 PM
Only the owner of the drive can do this, This KB article refers to ticket #32899 1.) Remove all Users out of the Cloud Disk Go to the Cloud Man...
Wed, 15 Jan, 2025 at 9:17 AM
Please click the Download icon to download the setup file on the login page and then install it.
Fri, 14 Feb, 2025 at 3:20 PM
Before I escalate to HQ helpdesk team, I just want to run a couple of test to troubleshoot. Can you please test the below items and let me know the resul...
Fri, 14 Feb, 2025 at 4:04 PM
1.) On your Cloud PC you can right click on the UBCube Icon, then 'Apply for Local Download' 2.) Apply for Local Download by first selecting the ...
Tue, 13 May, 2025 at 10:18 AM
Hi Everyone, Please see the updated changes below to CloudPC Shutdown policy: Autoshutdown notification pop-up will appear inside the Cloud PC. The 5-ho...
Fri, 27 Jun, 2025 at 9:40 AM